Stuart Chapman is a Director and Head of Operational Due Diligence at Strategic Investment Group, a $30B OCIO serving a mix of pension, endowment, and nonprofit clients.

Operational due diligence doesn’t always get the spotlight, but it should. Stu shares his insight on his process that sits completely outside the investment function —  giving ODD a genuine seat at the table and, veto rights when necessary.

We cover how Stu thinks about operational risk, when to work with a manager to improve processes, the current state of continuous dynamic monitoring, and why the onsite visit still matters — from building true long term partnerships to seeing firm culture in a live environment.

We also get into emerging manager infrastructure, the operational implications of offering retail products to the wealth channel, and why alpha without real infrastructure and operational leadership can slow you down.